Welcome to the “The Art of Accountability Conversations: Dealing with Challenging Situations” lesson that dives into an effective way leaders can conduct accountability conversations that are happening more than once. This lesson is the fifth of seven lessons in the “Expert Insights: The Art of Accountability Conversations with Karin Hurt and David Dye” course, designed to help leaders build teams who are committed, honest, and responsible. After viewing, learners will learn how to incorporate the ART method along with the INSPIRE method to help the employee commit to and follow through on their responsibilities.
Overview
COURSE DIFFICULTY
COURSE DURATION
13m
Skills Learned
After completing this online training course, students will be able to:
Identify the Key Components of Accountability Conversations
Apply Effective Communication Techniques in Challenging Situations
Develop Strategies for Resolving Conflicts Constructively
Enhance Relationship Building Through Accountability Practices
Managers, Team Leaders, HR Professionals, Coaches, Supervisors
None
01. Understanding Accountability in the Workplace
02. Techniques for Effective Communication
03. Strategies for Handling Challenging Conversations
04. Building Trust and Relationships
05. Practical Applications and Role-Playing Scenarios
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify the Key Components of Accountability Conversations
Apply Effective Communication Techniques in Challenging Situations
Develop Strategies for Resolving Conflicts Constructively
Enhance Relationship Building Through Accountability Practices
WHO SHOULD ATTEND
Managers, Team Leaders, HR Professionals, Coaches, Supervisors
PREREQUISITES
None
COURSE OUTLINE
01. Understanding Accountability in the Workplace
02. Techniques for Effective Communication
03. Strategies for Handling Challenging Conversations
04. Building Trust and Relationships
05. Practical Applications and Role-Playing Scenarios