Welcome to “The Art of Assertiveness” course that helps viewers understand assertiveness and its usefulness for having your voice heard in the workplace. This course, comprising four lessons, explains ways assertiveness applies at work, key benefits, how to handle a manipulative coworker, tips for communicating assertively, and using assertiveness to improve your overall work experience. By the end of this journey, learners will have all the tools to speak up for themselves, work respectfully with others, and be more confident members of an organization.
Overview
COURSE DIFFICULTY
COURSE DURATION
27m
Skills Learned
After completing this online training course, students will be able to:
Understand the Principles of Assertiveness
Communicate Needs and Boundaries Effectively
Handle Conflict and Criticism with Confidence
Build Self-Esteem and Self-Confidence
Professionals, Managers, Team Leaders, Individuals Seeking Personal Development
None
01. Introduction to Assertiveness
02. The Difference Between Assertiveness, Aggression, and Passivity
03. Techniques for Effective Communication
04. Strategies for Handling Difficult Conversations
05. Building Confidence and Self-Esteem
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Understand the Principles of Assertiveness
Communicate Needs and Boundaries Effectively
Handle Conflict and Criticism with Confidence
Build Self-Esteem and Self-Confidence
WHO SHOULD ATTEND
Professionals, Managers, Team Leaders, Individuals Seeking Personal Development
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Assertiveness
02. The Difference Between Assertiveness, Aggression, and Passivity
03. Techniques for Effective Communication
04. Strategies for Handling Difficult Conversations
05. Building Confidence and Self-Esteem
