Welcome to the “The Power of Assertiveness” lesson that explains assertiveness and its benefits at work. This lesson is the first of four in the “The Art of Assertiveness” course, which helps viewers understand assertiveness and its usefulness for having your voice heard in the workplace. By the end of this experience, viewers will understand how assertiveness can be useful in their work roles.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Recognize the importance of assertiveness in personal and professional settings
Differentiate between assertive, passive, and aggressive communication styles
Apply techniques to effectively express thoughts, feelings, and needs
Build confidence in handling difficult conversations and situations
Develop strategies for setting boundaries and saying no effectively
Professionals seeking to improve their communication skills, Managers looking to foster a more assertive workplace culture, Individuals interested in personal development and self-advocacy
None
01. Introduction to Assertiveness
02. Understanding Communication Styles
03. Techniques for Assertive Communication
04. Handling Difficult Conversations
05. Setting Boundaries and Saying No
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Recognize the importance of assertiveness in personal and professional settings
Differentiate between assertive, passive, and aggressive communication styles
Apply techniques to effectively express thoughts, feelings, and needs
Build confidence in handling difficult conversations and situations
Develop strategies for setting boundaries and saying no effectively
WHO SHOULD ATTEND
Professionals seeking to improve their communication skills, Managers looking to foster a more assertive workplace culture, Individuals interested in personal development and self-advocacy
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Assertiveness
02. Understanding Communication Styles
03. Techniques for Assertive Communication
04. Handling Difficult Conversations
05. Setting Boundaries and Saying No
