Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. This video lesson introduces the survey process, and proposes key questions you need to answer about your goals and methods as you plan your survey.
Overview
COURSE DIFFICULTY
COURSE DURATION
8m
Skills Learned
After completing this online training course, students will be able to:
Identify the Key Steps in Designing an Effective Survey
Determine the Appropriate Method for Collecting Feedback
Analyze the Target Audience for Survey Distribution
Develop Clear and Concise Survey Questions
Understand Ethical Considerations in Survey Research
Business Analysts, Project Managers, Product Managers, Marketing Professionals, Researchers
None
01. Introduction to Survey Methodology
02. Defining Objectives and Goals
03. Understanding Your Audience
04. Crafting Effective Survey Questions
05. Best Practices for Survey Distribution
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify the Key Steps in Designing an Effective Survey
Determine the Appropriate Method for Collecting Feedback
Analyze the Target Audience for Survey Distribution
Develop Clear and Concise Survey Questions
Understand Ethical Considerations in Survey Research
WHO SHOULD ATTEND
Business Analysts, Project Managers, Product Managers, Marketing Professionals, Researchers
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Survey Methodology
02. Defining Objectives and Goals
03. Understanding Your Audience
04. Crafting Effective Survey Questions
05. Best Practices for Survey Distribution
