Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. This video lesson focuses on your key survey elements. Specifically, what is the survey going to investigate?
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Identify Key Survey Elements for Effective Feedback
Design Questions that Yield Actionable Insights
Analyze Survey Results to Inform Decision-Making
Create a Cohesive Survey Structure
Understand Best Practices for Survey Distribution
Survey Designers, Market Researchers, Data Analysts, Business Professionals
Completion of Part 1 of the Course Series
01. Introduction to Survey Elements
02. Types of Survey Questions
03. Techniques for Question Wording
04. Analyzing and Interpreting Survey Data
05. Best Practices in Survey Implementation
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Key Survey Elements for Effective Feedback
Design Questions that Yield Actionable Insights
Analyze Survey Results to Inform Decision-Making
Create a Cohesive Survey Structure
Understand Best Practices for Survey Distribution
WHO SHOULD ATTEND
Survey Designers, Market Researchers, Data Analysts, Business Professionals
PREREQUISITES
Completion of Part 1 of the Course Series
COURSE OUTLINE
01. Introduction to Survey Elements
02. Types of Survey Questions
03. Techniques for Question Wording
04. Analyzing and Interpreting Survey Data
05. Best Practices in Survey Implementation
