Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. After conducting the survey and analyzing the data, your work is only partially done. This video lesson will walk you through your final task: to share what you’ve discovered, and to explain what you’re going to do about it.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Conduct Effective Sharing Meetings
Analyze Feedback Collected from Surveys
Facilitate Group Discussions to Enhance Understanding
Create Action Plans Based on Feedback Received
Team Leaders, Project Managers, Stakeholders, Facilitators, Professionals Seeking to Enhance Feedback Mechanisms
Completion of Parts 1-6 of the Course Series
01. Introduction to Sharing Meetings
02. Techniques for Effective Facilitation
03. Strategies for Analyzing Survey Feedback
04. Developing Action Plans
05. Best Practices for Continuous Improvement
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Conduct Effective Sharing Meetings
Analyze Feedback Collected from Surveys
Facilitate Group Discussions to Enhance Understanding
Create Action Plans Based on Feedback Received
WHO SHOULD ATTEND
Team Leaders, Project Managers, Stakeholders, Facilitators, Professionals Seeking to Enhance Feedback Mechanisms
PREREQUISITES
Completion of Parts 1-6 of the Course Series
COURSE OUTLINE
01. Introduction to Sharing Meetings
02. Techniques for Effective Facilitation
03. Strategies for Analyzing Survey Feedback
04. Developing Action Plans
05. Best Practices for Continuous Improvement
