Welcome to the Using Surveys to Get Feedback video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. This last video lesson in the series addresses the intricacies of validity and avoiding bias in your results. Make sure you understand what your numbers are telling you!
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Formulate Effective Survey Questions
Identify Best Practices for Survey Design
Analyze Feedback to Drive Decision Making
Utilize Tips for Maximizing Response Rates
Understand Common Pitfalls in Survey Creation
Survey Designers, Market Researchers, Data Analysts, Product Managers, Business Analysts
None
01. Introduction to Survey Questions
02. Techniques for Effective Feedback
03. Analyzing Survey Responses
04. Tips for Improving Survey Participation
05. Case Studies and Practical Examples
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Formulate Effective Survey Questions
Identify Best Practices for Survey Design
Analyze Feedback to Drive Decision Making
Utilize Tips for Maximizing Response Rates
Understand Common Pitfalls in Survey Creation
WHO SHOULD ATTEND
Survey Designers, Market Researchers, Data Analysts, Product Managers, Business Analysts
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Survey Questions
02. Techniques for Effective Feedback
03. Analyzing Survey Responses
04. Tips for Improving Survey Participation
05. Case Studies and Practical Examples
