Raymond Lacoste is a highly recognized instructor, and holds the Cisco Sirius Instructor Award. Raymond has authored the Cisco Press publications on the Cisco ENARSI and Cisco TSHOOT exams. Raymond’s engaging instruction style makes even the most obscenely complicated or obtuse concepts relatable and understandable. Outside of class, Raymond enjoys dominating both on the golf course and the basketball court.

Raymond Lacoste

This exciting and dynamic online training course provides IT leaders, practitioners, support staff and staff ...

ITIL® v4 Foundation - Stormwind Studios

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ITIL® v4 Foundation

Stormwind Studios

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This exciting and dynamic online training course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. The course is based on the ITIL® 4 best practice service value system featured in the latest 2019 guidelines.

ITIL® is a registered trade mark of AXELOS Limited.

Exam: ITIL® 4 Foundation

ITIL® v4 Foundation

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