After completing this course, the student should be able to:

• Create, manage, and interact with Teams and Channels
• Better understand voice and audio calls, contacts, and voicemail
• Chat options and functionality
• Create, schedule, and attend meetings
• Better understand and be able to utilize Conversations, Files, and Wiki
• Manage notifications and activity alerts
• Tag users via the @mention to call attention to a message
• Learn and utilize important keyboard shortcuts
• Use connectors to collaborate and integrate with other services like Twitter through the Office 365 connector functionality in Teams

The primary audience for this course is any team member that uses or will be using the Microsoft Teams application.

There are no prerequisites for this course.

Introduction to the Teams App

• Activity View
• Chat
• Teams
• Meetings
• Calendar
• Calls
• Files

Teams and Channels

• What are Teams
• What are Channels
• Working with Channels

Setting up your Teams

• Creating a new Team
• Adding a Channel
• Managing and customizing the Team

Chat, Calls, and Meetings

• Chat options and functionality
• Making Calls
• Creating and managing Meetings

Posts and Messages

• Posting messages into Channels

Apps and Tools

• Tabs and how they work

Activity Feed

• How to filter the feed
• Managing notifications

Teams Tips and Tricks

• Tagging people using the @mentions
• Favorites
• Keyboard shortcuts
• Adding Files
• Title your Chats
• Connectors
• Enable and configure Activity alerts