AI Foundations: Core Concepts, Tools & Responsible Use

Every employee now has AI on the desktop, but few know what it is actually doing or where it quietly goes wrong. This course builds a practical, non-technical mental model of how generative AI works, where it fails, and how to tell the difference. You will practice prompting techniques that shorten everyday tasks, learn the company's responsible-use expectations for protecting data and classifying risk, and see how to spot prompt injection and other manipulation attempts. By the end you can apply AI with confidence to summarizing, drafting, researching, and analyzing, and recognize the tasks where AI does not belong.