Being Truthful About Tough Messages

Welcome to the Being Truthful about Tough Messages video lesson meant to teach you how to face difficult discussions with honesty and directness. In this lesson, learners will become aware of why people often aren’t truthful about tough messages at work. In addition, viewers will learn about the four types of truth resistance: psychological resistance, financial resistance, perceptual resistance, and confident awareness. Finally, learners will receive useful tips for conveying difficult messages truthfully and productively.