Breaking the News: You Didn't Get the Job

Welcome to “Breaking the News: ‘You Didn’t Get the Job,’” a video lesson meant to guide learners in gently informing an external candidate that they’re no longer being considered for the position they applied for. In this lesson, viewers will learn when it’s acceptable to send a rejection email versus when they need to break the news over the phone. Learners will also consider a recommended flow for the discussion and examine some tips for letting the applicant down easy. Finally, learners will view a scenario illustrating how to put the information from the lesson into action.