Certification Based
Information Technology (IT)

Cisco CCNP Collaboration: CLICA v1.1

Advanced
9h

By: Faisal Kahn

Cisco CCNP Collaboration: CLICA v1.1

Overview

In this instructor-led Implementing Cisco Collaboration Applications v1.1 (CLICA) course students will learn collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.

This course prepares students for the Cisco CCNP Collaboration concentration exam – CLICA. Passing this exam along with the CCNP Collaboration core exam, CLCOR, will earn students the Cisco CCNP Collaboration certification.

Exam Number: 300-810 CLICA

Skills Learned

  • After completing this online training course, students will be able to:
  • Configure and utilize the Single Sign-On application
  • Describe Cisco Unity Connection
  • Configure on-prem Cisco Unified Instant Message and Presence
  • Configure call operation and rules in Unity Connection
  • Implement toll fraud prevention
  • Describe Cisco Unified Attendant Console
  • Configure and troubleshoot Cisco Jabber

Modules

1. Topic: Configuring SSO for Cisco Unified Communications Applications - Class Recordings

1.1 SSO Overview14 min
1.2 Basic SSO Configuration17 min
1.3 SSO Authentication Types12 min
1.4 SSO Management11 min
1.5 OAuth 2.017 min

2. Topic: Manager IM and Presence integration with Cisco Jabber - Class Recordings

2.1 Integrating Manager IM and Presence With Cisco Jabber9 min
2.2 Clusters4 min
2.3 Federation Overview7 min
2.4 XMPP4 min
2.5 Cisco Jabber20 min

3. Topic: CUCM and Jabber Functionality Customization - Class Recordings

3.1 Customizing CUCM IMP and Cisco Jabber Functionality10 min
3.2 Cisco Unified Communications Services8 min
3.3 Custom Configuration Files17 min
3.4 Apple Push Notifications7 min

4. Topic: Compliance and Archiving - Class Recordings

4.1 CUCM IMP Service Compliance and Message Archiving15 min

5. Topic: CUCM Manager IM and Presence Troubleshooting - Class Recordings

5.1 Troubleshooting Cisco Unified Communications Manager IM and Presence Service44 min
5.2 Other Troubleshooting Tools20 min

6. Topic: WebEx Calling and Messaging - Class Recordings

6.1 Overview of WebEx Calling and Messaging9 min

7. Topic: Cisco Unity Connection integration Configuration and Troubleshooting - Class Recordings

7.1 Configuring and Troubleshooting Cisco Unity Connection Integration18 min
7.2 Integrate and Setup Cisco Unity Connection20 min
7.3 Clustering and Deployment Options8 min
7.4 Configuring and Troubleshooting Cisco Unity Connection Integration Networking36 min

8. Topic: Configuring and Troubleshooting Cisco Unity Connection Call Handlers - Class Recordings

8.1 Call Handler1h 21m
8.2 Toll Fraud19 min

9. Topic: CUC Troubleshooting - Class Recordings

9.1 Troubleshooting Cisco Unity Connection52 min

10. Topic: Advanced Cisco Unified Attendant Console - Class Recordings

10.1 Cisco Unified Attendant Console7 min
10.2 Requirements and Integration8 min

11. Topic: Call Recording and Monitoring - Class Recordings

11.1 Implementing Call Recording and Monitoring8 min
11.2 SPAN Based Solutions4 min
11.3 Cisco Unified Communications Manager Network-Based Recording and Monitoring12 min

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