Communication Toolkit: Communication Is Critical

Welcome to the “Communication Toolkit: Communication Is Critical” video lesson meant to help learners better understand the building blocks of communication. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, learners will discover how communication can be categorized as verbal or nonverbal and synchronous or asynchronous. In addition, viewers will learn the basic steps in the communication process.