Conflict Management Crash Course: Common Sources of Conflict

Welcome to the “Common Sources of Conflict” video lesson intended to describe potential contributing factors to conflict at work. This lesson is the first of three in the “Conflict Management Crash Course” series, which explores what causes conflict, how people deal with it, and how it can be managed productively. In this lesson, the viewer will learn about a number of potential causes for conflict at work and why they occur. This lesson also introduces the idea that conflict can have both positive and negative outcomes, and it provides examples of each.