Continuous Quality Improvement: Data (Part 3 of 5) — Selecting Useful Data
Beginner
0By: StormWind Business Skills
Overview
Welcome to the topic of continuous quality improvement (CQI)! CQI: Data is a video course meant to show how data can be documented and analyzed for continuous quality improvement in your organization. This video lesson, Selecting Useful Data, is the third in a series of five. It covers the two purposes of key performance indicators (KPIs), the three types of KPIs--lagging, leading, and coincident--and examples of common KPIs for organizations.
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