Continuous Quality Improvement: Flow (Part 4 of 5) — The Critical Path

Welcome to the topic of continuous quality improvement (CQI)! CQI: Flow is a video course that provides tools for understanding and improving the flow of your business processes. This video lesson, The Critical Path, is the fourth of five. The viewer will learn about the critical path and how it can be used to eliminate non-value add activities, reduce effort, and reduce process cycle time.