Customer Service in the COVID-19 Era – Retail Employees

Welcome to “Customer Service in the COVID-19 Era – Retail Employees,” the video lesson meant to explain best practices retail workers can follow to improve customer service and promote safety during the COVID-19 pandemic. From this lesson, you’ll learn about the importance of customer loyalty and prioritizing the customer experience. Plus, you’ll learn strategies for promoting cleanliness and efficiency as you go about your job duties. (Keywords: coronavirus, infection, infectious disease, customer loyalty, retail worker, workplace safety)