Customer Service in the COVID-19 Era – Retail Employers

Welcome to “Customer Service in the COVID-19 Era – Retail Employers,” the video lesson intended to help retailers improve customer service and promote safety during the COVID-19 pandemic. To help restore customer confidence in your retail store, you need to stay informed and implement the latest strategies for keeping people healthy. From this lesson, you’ll learn some of those key policies and controls you can apply to help you do just that. (Keywords: coronavirus, infection, infectious disease, customer loyalty, retail worker, workplace safety)