Emotional Intelligence Crash Course: Personal and Professional Relationships

Welcome to the “Personal and Professional Relationships” video lesson intended to give the learner insight into developing better relationships. The lesson begins by referencing six “ways to make people like you” from Dale Carnegie’s book, How to Win Friends and Influence People. Next, the lesson explores two elements that are vital to personal and professional relationships—trust and caring—before differentiating between what “caring” looks like personally and professionally. Finally, the viewer learns strategies on how to build professional relationships organizationally and interpersonally. This lesson is the third of four in the “Emotional Intelligence Crash Course” series, which outlines how to understand and apply emotional intelligence throughout the viewer’s life.