The Five Whys: Finding the Root Cause

Welcome to “The Five Whys: Finding the Root Cause,” a video lesson meant to explain what the Five Whys technique is and how to apply it to problems you encounter. Getting to the root cause of an issue is critical if you want to not only solve the problem but also prevent it from happening again in the future. By viewing this lesson, you’ll learn how to use the Five Whys strategy to do just that!