I Respectfully Disagree: The Problem, the Solution, and the Tortoise

Welcome to the “The Problem, the Solution, and the Tortoise” lesson, the first of 12 in the Expert Insights: I Respectfully Disagree with Justin Jones-Fosu course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson serves as an introduction to the course and dives into discussing two foundational principles for respectful disagreement, which will set you up for success as you journey through this course—the Heart, Head, Hand model and the Tortoise Principle.