Identifying the Causes of Conflicts

Welcome to the “Identifying the Causes of Conflicts” video lesson intended to address the factors that can bring about conflict at work. This video lesson is the second of seven in the “Developing Conflict Resolution Skills” video course, which helps learners productively navigate and resolve conflict situations. During this lesson, learners will examine nine common causes of workplace conflict and consider the fact that conflict can have both positive and negative outcomes depending on how it’s handled.