Lean (Part 2 of 5): Principles

Welcome to the topic of continuous quality improvement (CQI)! This video course, Lean: Doing More with Less, proposes ways to eliminate waste in the processes at your organization. This video lesson, Lean: Principles, is the second of five. It covers the five principles of Lean defined in the book The Machine That Changed the World. These principles include: specify value as perceived by the customer, identify the value stream, make the value flow through the value stream, pull value from the value stream, and strive for perfection.