A Manager’s Guide to Attendance Issues

Welcome to “A Manager’s Guide to Attendance Issues,” a video lesson intended to help managers enforce attendance policies. This lesson offers general tips on how to address attendance issues, then explains how to respond to more specific attendance scenarios. In particular, it describes what managers should do when they get a last minute call-in, when employees are perpetually late, and when an employee is a no-call/no-show. Finally, the lesson discusses how to firmly enforce policies to encourage compliance across the board.