Microsoft 10982 - Windows 10 Troubleshooting
Beginner
14h
By: Dale Hill
Overview
This instructor led, online training course includes a deep dive into how to support and troubleshoot Windows 10 computers and devices. Students will learn key skills and knowledge needed to properly resolve issues pertaining to Windows 10 installation, activation, performance, profiles, settings, and device synchronization.
Modules
1. Introduction, EDST & Troubleshooting Tools for Windows 10
1.1 Introduction to Windows 10 Troubleshooting39 min
1.2 The Enterprise Desktop Support Technician (EDST) Role in Windows 10 Troubleshooting40 min
1.3 Troubleshooting Tools in Windows 10 Troubleshooting49 min
2. Troubleshooting Startup, OS, BitLocker & Device Driver Issues in Windows 10
2.1 Troubleshooting Startup Issues in Windows 10 Troubleshooting35 min
2.2 Operating System Services & BitLocker in Windows 10 Troubleshooting26 min
2.3 Device Drivers & the Registry in Windows 10 Troubleshooting56 min
3. Troubleshooting Network Issues, Remote Computers in Windows 10
3.1 Remote Computers & Remote Commands in Windows 10 Troubleshooting38 min
3.2 Resolving Network Connectivity Issues in Windows 10 Troubleshooting58 min
3.3 Troubleshooting Network Connectivity & Name Resolution in Windows 10 Troubleshooting1h 4m
4. Troubleshooting GPO, User Settings, Sign-In & Remote Connectivity in Windows 10
4.1 Troubleshooting Group Policy & GPO Applications in Windows 10 Troubleshooting56 min
4.2 Troubleshooting User Settings & Sign-In Issues in Windows 10 Troubleshooting50 min
4.3 Troubleshooting Remote Connectivity in Windows 10 Troubleshooting55 min
5. Troublehsooting Resource Access, EFS & Printers in Windows 10
5.1 Troubleshooting Resource Access in a Domain in Windows 10 Troubleshooting42 min
5.2 Recovering EFS Encrypted Files & Troubleshooting Printers in Windows 10 Troubleshooting43 min
6. Troubleshooting Resources & Applications in Windows 10
6.1 Troubleshooting Resource for Non-Domain Members in Windows 10 Troubleshooting37 min
6.2 Troubleshooting Applications in Windows 10 in Windows 10 Troubleshooting49 min
7. Troubleshooting Universal Apps, Recovering Data & OS in Windows 10
7.1 Managing Universal Windows Apps in Windows 10 Troubleshooting33 min
7.2 Maintaining Windows 10 OS in Windows 10 Troubleshooting49 min
7.3 Recovering Data & Operating System in Windows 10 Troubleshooting38 min
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