Microsoft 365 Copilot: Prompting Practices

This course provides a comprehensive introduction to Microsoft 365 Copilot prompting, teaching participants how to effectively communicate with AI to maximize productivity across the Microsoft suite. Learners begin by understanding what Copilot is and setting realistic expectations, then master the four pillars of effective prompts—goal, context, source, and expectations. The course covers application-specific capabilities in Word, Excel, PowerPoint, Outlook, and Teams, before advancing to sophisticated techniques like iterative and chain prompting. Through extensive hands-on demonstrations ranging from responding to upset customers to generating formulas and summarizing meetings, participants gain practical experience troubleshooting common issues and applying best practices in real-world scenarios.