MS-721: Collaboration Communications Systems Engineer

Intermediate

By: Faisal Kahn

Overview

In this online training course, students will gain experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

Exam – MS-721: Collaboration Communications Systems Engineer

Modules

1. Introduction to Teams Meeting and Calling

1.1 Overview of Teams Meetings and Events37 min

1.2 Overview of Teams Phone37 min

2. Plan and Design Teams Collaboration Communications Systems

2.1 Overview of Attendants, Call Queues, Teams Clients, Rooms, and Phones56 min

2.2 Plan to Deploy Teams Phone10 min

2.3 Plan and Design for Teams Phone, Devices, and Features1h 29m

2.4 Understanding Teams Rooms15 min

2.5 Teams Rooms Management5 min

3. Plan and Optimize Network Performance for Teams

3.1 Understand Teams Network Requirement9 min

3.2 Evaluating the Network for Teams5 min

3.3 Design Network for Media Optimization20 min

3.4 Design and Validate VPN Split Tunneling11 min

3.5 Design and Implement QoS8 min

4. Configure and Deploy Teams Phone

4.1 Calling Configuration1h 6m

4.2 Create and Manage Teams policies6 min

4.3 Configure and Deploy Teams Phone with Direct Routing15 min

4.4 Implement SIP Trunking with Direct Routing12 min

4.5 Configure Emergency Calling for Direct Routing21 min

4.6 Deploy and Maintain a Survivable Branch Appliance7 min

5. Extend Teams Phone with Additional Services

5.1 Teams Interaction with Additional Services9 min

5.2 Certified Contact Center in Teams6 min

6. Manage Meetings and Events Experiences

6.1 Explore Meetings and Events in Microsoft Teams9 min

6.2 Configure Meeting Settings14 min

6.3 Configure Audio Conferencing15 min

6.4 Create and Manage Meetings Customization and Events Policies27 min

7. Users, Auto Attendants, and Call Queues

7.1 Voice User Management and Configuration17 min

7.2 Configure Auto Attendants and Call Queues9 min

8. Teams Devices

8.1 Configure, Deploy, and Manage Teams Devices16 min

9. Troubleshooting Teams Collaboration

9.1 Monitor and Troubleshoot Teams Collaboration Communications Systems17 min

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