Information Technology (IT)

MS-740: Troubleshooting Microsoft Teams

Beginner
3h

By: Joshua Hall

Overview

The MS-740 instructor-led training course includes skills you'll need for troubleshooting a whole range of problems and situations that might arise as a Microsoft Teams administrator including voice issues, live events, and messaging. In this course, you will explore how to configure and troubleshoot client and service issues.

Exam Number: MS-740

Skills Learned

After completing this online training course, students will be able to:

  • Troubleshoot Microsoft Teams voice issues
  • Troubleshoot federation issues
  • Troubleshoot issues with Teams meetings and live events
  • Troubleshoot teams and channels
  • Troubleshoot issues with files

Modules

1. Topic: Basics and Methodology - Class Recordings

1.1 Developing a Troubleshooting Methodology4 min
1.2 Network Requirements & Recommendations7 min
1.3 Troubleshooting your PowerShell Scripts9 min
1.4 Determining Which Logs to use6 min

2. Topic: Voice - Class Recordings

2.1 Call Quality19 min
2.2 Call Queues and Auto Attendants10 min
2.3 Phone Features8 min
2.4 Emergency Calling11 min
2.5 Calls on the PSTN29 min

3. Topic: Additional Teams Troubleshooting - Class Recordings

3.1 Troubleshooting User & Sign-in Issues8 min
3.2 Troubleshooting Interoperating and Federation15 min
3.3 Troubleshooting the Teams Client and Devices11 min
3.4 Troubleshooting Apps22 min
3.5 Troubleshooting Teams and Channels14 min
3.6 Troubleshooting File Sharing12 min
3.7 Troubleshooting Messaging, Meetings, and Live Events10 min
3.8 Troubleshooting Outlook add-in and Calendar2 min

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