Responding to Angry People at Work

Welcome to the “Handling Anger from Your Employees” video lesson intended to help managers and supervisors effectively resolve situations with angry employees. This lesson gives information on the employer’s rights for terminating an employee who is engaging in hateful or abusive conduct. Then, it goes into how to resolve situations with team members whose anger isn’t as offensive. After viewing, managers should feel more equipped to professionally resolve tricky situations with frustrated and agitated coworkers.