Six Sigma: Introduction

Welcome to the topic of continuous quality improvement (CQI)! This video course, Six Sigma: A Method for Eliminating Defects, provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, Six Sigma: Introduction, is the first out of six. In this video lesson, viewers will learn the basics of Six Sigma, from what it’s all about to why it is important. In the end, learners will understand that the goal of Six Sigma is to eliminate all non-value added activities and produce defect-free work.