Thomas-Kilmann Conflict Mode Model

Welcome to the “Thomas-Kilmann Conflict Mode Model” video lesson meant to introduce the five conflict resolution strategies. This video lesson is the third of seven in the “Conflict Resolution” video course, which helps learners productively navigate and resolve conflict situations. Throughout this lesson, viewers will learn about avoidance, accommodation, competition, collaboration, and compromise as methods for handling conflict. In the end, learners should understand how to use the Thomas-Kilmann Conflict Mode Model to develop their strategy in resolving conflicts at work.