Understanding Six Sigma: The Importance of Processes and Process Mapping

Welcome to the “Understanding Six Sigma: The Importance of Processes and Process Mapping” lesson, which covers what a process is and how to map a process, as well as the six sources of variation. This lesson is the third of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. This lesson explains why mapping a process is an easy and effective way to improve it. After this lesson, viewers will understand what a process and variation are, and how that fits into using Six Sigma.