Verbal Self-Defense at Work (Part 4 of 4): Put-Down Response Strategies

Welcome to the Verbal Self-Defense at Work series of video lessons! While the assumption of goodwill must rule every workplace, occasionally, you will encounter people who cross the line of respectful discourse and whose word games flirt with the gray area between honest humor and covert aggressiveness and bullying. The final step in the put-down game is preparing to shut down the aggressor. This lesson will equip you with some strategies, both passive and proactive, to neutralize these people.