Windows 10 Troubleshooting Advanced
Advanced
4h
By: Scott Thibodeau
Overview
This course is designed to give users an understanding and the skills to troubleshoot Windows 10. In this course, students will become familiar with the troubleshooting process and available tools, troubleshoot the boot process and drivers, trouble shoot login and user profile issues, troubleshoot network issues and group policies, and much more.
Modules
1. Introduction
1.1 Windows 10 Troubleshooting Advanced Introduction4 min
2. Troubleshooting Overview
2.1 Working with Windows 10 in a Network3 min
2.2 The Framework of Troubleshooting3 min
2.3 Using the Task Manager, Resource Monitor, and Performance Monitor6 min
2.4 Using Reliability History, Event Viewer, and Steps Recorder9 min
3. Troubleshooting the Boot Process and Drivers
3.1 Overview of the Boot Process2 min
3.2 Resolving BCD Issues6 min
3.3 Resolving a Hard Drive Related Boot Issue7 min
3.4 Identifying Drivers and Locations9 min
3.5 Troubleshooting Mouse Drivers6 min
3.6 Troubleshooting Keyboard Drivers8 min
3.7 Understanding Bit Locker11 min
4. Troubleshooting the Logon Process and User Profile Issues
4.1 Understanding the Logon Process3 min
4.2 Resolving Broken Trust Issues7 min
4.3 Resolving No Authentication Servers10 min
4.4 Identifying User Profile Types5 min
4.5 Resolving Folder Redirection8 min
5. Troubleshooting Networking Issues
5.1 Configuring the Windows 10 Client3 min
5.2 Identifying the Tools to Use8 min
5.3 Resolving DHCP Client Configuration Issues9 min
5.4 Resolving Client DNS Issues9 min
6. Troubleshooting Network Resource Access Issues
6.1 Understanding NTFS Permissions3 min
6.2 Understanding NTFS and Shared Folder Permission Assignments10 min
6.3 Troubleshooting Shared File Access6 min
6.4 Understanding EFS4 min
6.5 Troubleshooting EFS11 min
6.6 Understanding and Troubleshooting Windows 10 Browsers16 min
7. Troubleshooting Group Policies
7.1 Understanding Group Policies5 min
7.2 Understanding Group Policy Preferences14 min
7.3 Troubleshooting GPO Filtering12 min
7.4 Troubleshooting GPO Link Issues10 min
8. Troubleshooting Direct Access
8.1 Understanding Direct Access3 min
8.2 Troubleshooting Direct Access15 min
9. Troubleshooting Lost Data
9.1 Understanding User Data Issues4 min
9.2 Troubleshooting Data Loss Using File History13 min
10. Conclusion
10.1 Windows 10 Troubleshooting Advanced Recap5 min
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