This course is designed for IT professionals seeking to understand both the strengths and limitations of ChatGPT in technical environments. Learners will explore topics such as the continued importance of human expertise, risks associated with AI misuse, hallucinations, data controls, and compliance standards like NIST AI 600. Practical modules provide guidance on troubleshooting, scripting, configuration management, using Projects, reasoning models, and building IT documents like acceptable use policies. Emphasis is placed on using ChatGPT responsibly while maximizing its value for technical tasks.
Overview
Skills Learned
After completing this online training course, students will be able to:
Describe pros and cons of using ChatGPT as an IT professional
Methods to make ChatGPT an enabler for IT professionals
IT Professionals who want to learn more about ChatGPT and how they can use it to impact their jobs.
None
01. Considerations for Use of ChatGPT as an IT Pro
- ChatGPT does not Remove the Need for Expertise
- Dangers of ChatGPT in the Hands of a Novice
- How Generative AI Enables Hackers
- Hallucinations and Confabulations in ChatGPT
- Risks and NIST AI 600
- Understanding Data Controls in ChatGPT
02. Using ChatGPT Features as an IT Pro
- Looking up Error Codes or Log Messages in ChatGPT
- Create an IOS ACL using 4o and o1-pro
- Creating a Long Config or Script with ChatGPT
- Dropping in a Screenshot of a Configuration
- Using Projects in ChatGPT
- Using Resoning Models in ChatGPT
- Building an AUP using Canvas
- Code a Python Ping Sweep Tool
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Describe pros and cons of using ChatGPT as an IT professional
Methods to make ChatGPT an enabler for IT professionals
WHO SHOULD ATTEND
IT Professionals who want to learn more about ChatGPT and how they can use it to impact their jobs.
PREREQUISITES
None
COURSE OUTLINE
01. Considerations for Use of ChatGPT as an IT Pro
- ChatGPT does not Remove the Need for Expertise
- Dangers of ChatGPT in the Hands of a Novice
- How Generative AI Enables Hackers
- Hallucinations and Confabulations in ChatGPT
- Risks and NIST AI 600
- Understanding Data Controls in ChatGPT
02. Using ChatGPT Features as an IT Pro
- Looking up Error Codes or Log Messages in ChatGPT
- Create an IOS ACL using 4o and o1-pro
- Creating a Long Config or Script with ChatGPT
- Dropping in a Screenshot of a Configuration
- Using Projects in ChatGPT
- Using Resoning Models in ChatGPT
- Building an AUP using Canvas
- Code a Python Ping Sweep Tool
